@planettogs:

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FREE SHIPPING ON QUALIFIED ORDERS!

PlanetTogs is offering free shipping on minimum orders of $200.  Offer applies to USPS Priority Mail shipments within the continental United States, only.  This offer does not apply to shipments to Alaska, Hawaii, U.S. territories, or international addresses.  Additionally, this offer does not apply to Express Mail, FedEx or UPS shipping methods.  Customers may choose a different shipping method at checkout for the regular real-time rate.   The free shipping option will automatically be offered at checkout for all qualified orders.  Minimum order requirement is net of any discount or promotional offer.

SHIPPING METHODS

We ship our products domestically and internationally using USPS and UPS.    Delivery dates are estimated based upon shipping method selected and shipping destination.   We are unable to ship to APO/FPO addresses.

SHIPPING RATES

Our shipping charges are calculated in real-time according to official USPS and UPS rates.  All rates are determined by the overall weight of the shipment, shipping destination, and shipping method selected.    The shipping fees will not be displayed on the order total until the shipping method has been chosen at checkout.   A handling fee may apply to expedited and international orders.

ORDER PROCESSING

Please allow 2-3 business days (Monday-Friday) to process orders.   Estimated delivery times are 7-10 business days from date of order processing for domestic orders.   Please allow an estimated 10-12 business days for orders shipped to Alaska, Hawaii, and Canada, and 18-21 business days for all international orders.  An email will be sent to the email address on record notifying the customer of shipment.

If we are unable to process your order in a timely matter, we will notify you by email of the delay and provide an estimated shipping date.

SALES TAX

Sales tax will be charged on all orders shipped to Florida.   Sales tax will be calculated on total merchandise value and be displayed on the Order Summary page at checkout.

INTERNATIONAL TAXES & DUTY

International customers are responsible for all customs, import duty, and local taxes levied upon their order by the destination country.  Such fees and taxes will not be calculated or displayed at checkout as PlanetTogs cannot ascertain in advance the amount that will be charged.

If the shipment has been returned to PlanetTogs because the customer has refused delivery and/or refused to pay the assessed fees, the refund amount will be net of any additional delivery charges, duties, taxes, and miscellaneous fees that were summoned upon PlanetTogs because of delivery failure.