PlanetTogs LLC  would like to provide an enjoyable and convenient online shopping experience.  To entrust your satisfaction and continued patronage, we are committed to respecting the privacy rights of its visitors and recognize the importance of safeguarding any collected information about them.


PlanetTogs collects personal information from you at checkout and when you register for a PlanetTogs online account.  Information collected includes:  name, shipping and billing address, phone number, email address, credit card number, and credit card address.   We use this information to process, fulfill, and ship your order.   We use your email address to confirm your order and notify you of shipping.  We will keep your email address on-hand for further communication about your order,  customer service inquiries, or PlanetTogs promotional emails.


PlanetTogs also collects non-personal data from visitors to help us learn about shopping preferences.  Such data includes IP address, web browser, pages and products viewed, purchases at PlanetTogs, length of session time, and shopping cart contents.  We use this data to update our website and improve the overall online shopping experience for our visitors.


All information collected on this site is stored in PlanetTogs database and used strictly by PlanetTogs and its authorized agents.  Any and all information will be not be sold, rented, disclosed to third parties or reused without your permission, except when in compliance with or ordered by a court of law, law enforcement authority, or other regulatory body.

If you are visiting PlanetTogs.com through a link from a search engine or another website, information about your visit to PlanetTogs.com may be collected from the provider of the search engine or other website.   We are not responsible for the information collected from these sites.


We accept Visa, Mastercard, American Express, and Discover.  Payment can only be made online via credit card.  We do not accept cash, checks, cashier checks, money orders, Paypal, or travelers checks.

All transactions via PlanetTogs.com are processed using USA ePay, a secure online payment gateway that uses 1024-bit SSL digital ID encryption for all credit card transaction processing.


You may access or change your personal information at any time and as often as necessary by signing into your registered account.

If you wish to delete your account or prefer not to receive information from us, simply send us an email (custserv@planettogs.com) or call our Customer Service team (1.407.350.5785) to request this option.  Please allow three weeks for this request to be effective.


To provide a safe and secure shopping experience, PlanetTogs uses state-of-the art Secure Socket Layer (SSL) Technology that encrypts data up to 128-bits.  SSL creates an encrypted link between the PlanetTogs website and your web browser to ensure that all data entered online, such as credit card information, address, and other personal details, remains private and secure.  To showcase that the SSL technology is working during checkout, “https” will replace “http” in the website address and a closed padlock symbol will appear in the browser window.
Additionally, the SiteSafe SSL certificate seal appears in the bottom right corner of the website at all times.  Visitors may click on it at any time to read about SSL certificate information pertaining specifically to PlanetTogs.


All content included on the PlanetTogs website, such as text, graphics, pictures, logos, images, and software, is the property of PlanetTogs LLC or its content suppliers.  Any or all portions of the PlanetTogs website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial or personal purpose that is not expressly permitted by PlanetTogs LLC.  We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, without limitation, if PlanetTogs believes that user’s conduct violates applicable law or is harmful to the interests of PlanetTogs LLC.


PlanetTogs reserves the right to change, modify, or amend this policy whenever it sees fit.  We encourage you to periodically review this policy for any significant updates.


By visiting PlanetTogs.com, you are accepting and consenting to the practices described in this Privacy Policy and Terms and Conditions.